Accessing email from the Mac Mail client

*Replace domainname.com below with your own domain hosted on our servers

To download your email from Apple Mac Mail please follow these instructions.  Be aware that different version may be slightly different but these are specific to version 10.5:

If you are opening Mail for the first time then skip to step 4.

  1. With Mac Mail open click on the Mail menu and select Preferences
  2. Click on the Accounts tab
  3. Click the + sign to add a new account.
  4. Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
  5. Email Address: Enter your FULL email address.
  6. Password: Enter your case-sensitive password.
  7. Click Continue.
  8. Click on the account type and select POP.
  9. Description: Enter something meaningful, such as Work or simply the email address itself, to differentiate this email account from others.
  10. Incoming mail server (POP3): This will be in the format mail.domainname.com. An example for our domain would be mail.htsis.com.
  11. User Name: Enter your FULL email address.
  12. Password: Enter case-sensitive your password.
  13. Click Continue.
  14. Outgoing mail server (SMTP): This will be in the format mail.domainname.com. An example for our domain would be mail.htsis.com.
  15. Click the checkbox for Use only this server.
  16. Click the checkbox for Use Authentication and enter in your FULL email address and case-sensitive password.
  17. On the “Account Summary” screen make sure all information is correct and click Continue.
  18. Click the Server Settings button.
  19. Change your Outgoing server setting to port 587.
  20. Choose Authentication password and enter your FULL user name and case-sensitive password.
  21. Click OK to finalize the configuration.
Important note: You will want to use a secure SSL connection if you are roaming with your device or using a mobile device connected to public Wi-Fi networks.  You will want to choose SSL for both Incoming and Outgoing servers.  Use port 995 for the Incoming (POP3) server and port 465 for the Outgoing (SMTP) server.  Your email client may warn you that the SSL certificate names do not match but this is normal behavior and can be accepted safely.

Was this answer helpful?

 Print this Article

Also Read

Accessing email on my Android device

*Replace domainname.com below with your own domain hosted on our servers To download your email...

Accessing email from the Outlook email client

*Replace yourdomainname.com below with your own domain hosted on our servers To download your...

Accessing email inside of my web browser (webmail)

*Replace domainname.com below with your own domain hosted on our servers To access your email...

Accessing email on my Apple device (IOS)

*Replace domainname.com below with your own domain hosted on our servers To download your email...